HP Off-Campus Drive 2019
HP Off-Campus Drive 2019: HP is one of the well-known organization all around the globe. This organization is hiring candidates for different posts in India. There are many compensations and befits in joining the HP Jobs 2019, They help us in our career development. There are about 106 posts only in Bangalore. This particular HP Recruitment 2019 is all about an E-Commerce Quality Manager Posts. This Job Notification has been released recently bu HP Careers. The qualified candidate performs the leadership, facilitation, analysis and design tasks required for the development of the enterprise Integration architecture.HP Recruitment process 2019 has many primary responsibilities which candidates should follow. This job location is in Bangalore.HP Jobs are major in Bangalore This is the best opportunity to grab Bangalore jobs There are also many activities to follow as well.HP Package for freshers 2019 may not be as much as experienced candidates but, it gives a reasonable salary for freshers which will be incremented furtherly.HP Jobs in Banglore is the greatest opportunity for the individuals who are searching for the IT/Software Jobs all around India. More Details about the post is provided to you by today job updates.
About the Company:
Their vision is to create technology that makes life better for everyone, everywhere — every person, every organization, and every community around the globe. This motivates us — inspires us — to do what we do. To make what we make. To invent, and to reinvent. To engineer experiences that amaze. We won’t stop pushing ahead, because you won’t stop pushing ahead. You’re reinventing how you work. How you play. How you live. With our technology, you’ll reinvent your world.
Education and Experience Required:
- Bachelor’s or Master’s degree in
Quality Management, Business Management, Marketing or equivalent. - Quality
certification/Lean Six Sigma or equivalent preferred. - Typically 6-10 years
experience. - Check your eligibility and if it is not matching then go through more related jobs provided to you by todayjobupdates.
Job Role for E-Commerce Quality Manager Posts:
- Applies advanced subject
matter knowledge to solve complex business issues and is regarded as a subject
matter expert. - Frequently contributes to the development of new ideas and
methods. - Works on complex problems where analysis of situations or data
requires an in-depth evaluation of multiple factors. - Leads and/or provides
expertise to functional project teams and may participate in cross-functional
initiatives. - Acts as an expert providing direction and guidance to process
improvements and establishing policies. - Frequently represents the organization
to external customers/clients. Exercises significant independent judgment
within broadly defined policies and practices to determine the best method for
accomplishing work and achieving objectives. - May provide mentoring and guidance
to lower level employees.
Job Responsibilities:
- Designs and evaluates customer
experience tools, processes, and programs to drive quality management and
continuous improvement of products or solutions. - Interfaces directly and
indirectly with customers to develop customer intelligence and insight by
capturing, assembling and assessing customer sentiment about the company and
solutions; integrating and analyzing disparate data sources to provide
insights, recommendations, and business justifications. - Represents at the senior
level the voice of the customer to stakeholders by proactively gathering
feedback, observational studies, and “voice of the customer”
research; ensures that identified issues are reported, tracked, and followed up
on, resolves escalated items, and advocates for customer-centred outcomes
while balancing HP and customer needs. - Directly or indirectly represents the HP
actions and outcomes to the customer. - Leverages domain-specific expertise and
overall customer experience leadership and perspective to support
cross-organization projects, programs, and activities. Provides guidance and
mentoring to less- experienced staff members and customer experience
influencers; leads best- practice sharing and supports development around
specific customer experience innovation areas.
REQUIRED KNOWLEDGE SKILLS:
- Developing
common and specialized customer experience methodologies and tools to capture
and report customer experience data. - Extensive experience with using data
collection and analysis tools and software packages to gather, integrate and
analyze data from multiple sources. - Excellent analytical, statistics and problem-solving skills, organization, attention to detail and ability to deal with
ambiguity. - Thorough understanding and experience in applying industry quality
standards and methodologies. - Evaluating forms of empirical and root-cause
analysis, modelling and testing methodologies to validate compliance with
quality standards. - Excellent written and verbal communication and facilitation
skills; mastery in English and local language. - Ability to balance listening and
advocacy to effectively communicate customer needs, quality architectures,
plans, proposals, and results, encourage collaboration and negotiate options at
senior management levels.
