Ciena Recruitment Drive 2023 | Fresher | Graduate, GTS | Apply Now

Ciena Job Openings in 2023: Ciena Recruitment Drive has to recruit candidates for the position of Graduate, GTS through online drive 2023 Ciena is conducting a recruitment drive of Graduates. It’s an excellent opportunity to make their career in the Quality industry they must attend the Ciena Recruitment drive. The qualified candidates are placed in the Gurgaon Location. Ciena recruitment drive applied through online mode. The drive details are given below here. If Not please do follow today’s job Updates for more off-campus and walk-in drive updates. For more details about the IT, Non-IT, and Government jobs you can find more updates through these posts.

Ciena Off Campus Drive 2023 

Ciena Recruitment Drive

Ciena Recruitment Drive 2023 Details:

Company name Ciena Company
Job Title 

Graduate, GTS – Global Technical Support

Qualification Bachelor’s degree in Engineering
Job Type off-campus Drive
Experience Fresher & experience
Eligible Batches 0-3 years
Interview Location Gurgaon
Location Gurgaon

 

Ciena Company Profile:

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

Ciena Recruitment Drive 2023 Details:

Job Process: Graduate, GTS – Global Technical Support
Primary Location: Bangalore
Schedule: Full-Time
Education Level: Bachelor’s degree in Engineering
Unposting Date: Ongoing
Job Category: Full Time
Experience: 0-1 year of experience in an engineering role (Bachelor s Degree or equivalent)

Job Description:

SPECIFIC RESPONSIBILITIES

  • Automate data collection and issue resolution
  • Provide remote technical support on identified CIENA products 24×7 when required. On call duty includes evenings and weekends.
  • Review with senior engineers issues found in the field and assist Communication with Design and Supply Chain on problems found
  • Utilize debug tools as well as lab research to aid Customer’s technical problem. Recover information necessary to escalate the incident/issue to senior engineers. Escalation may eventually include Engineering/Design, Product/Project Management, Documentation, or Training
  • Provide Customer feedback to Quality Assurance, Design, Product Management, Technical Publications and Training
  • Contribute to publishing of MOP/ISB/FSB documents.
  • Contribute to knowledgebase (KCS)
  • Perform a Customer Lead Engineer roll for specific customers
  • Resident Engineering functions on-site or remote
  • Travel to customer sites and Ciena locations globally

EDUCATION AND EXPERIENCE

  • Bachelor’s degree in technical field (e.g. Engineering, Computer Science) from a four-year college or university with zero to three years related experience or equivalent combination of education and experience
  • Experience automating tasks using scripting languages such as JavaScript and Python
  • Foundation knowledge of the operation of fiber optic transport and/or switching equipment.
  • Preferably has experience in a technical support role with an equipment vendor in the Telco industry.
  • Basic problem solving experience with OTN/SONET/SDH equipment, Carrier Ethernet equipment or associated fiber optic facilities.

CANDIDATE PROFILE

  • Proficiency with various ‘office’ software applications including Microsoft Outlook, Microsoft Word, and Excel
  • Ability to analyze, trouble-shoot and resolve problems
  • Motivated self-starter with excellent time management skills and an ability to work from broad guidelines with minimal supervision
  • An understanding of transport and switching systems for telecommunications applications and Optical Networking
  • Familiar with various types of test equipment for optical and protocol testing
  • System level trouble shooting on fiber optic telecommunications transport and switching equipment.
  • Good foundation knowledge of OTN, SONET/SDH/DWDM and Carrier Ethernet protocols, and a general understanding of other Switching/transport concepts are required.
  • Knowledge of computers, data communications, Linux and IP network experience would be a benefit.
  • Experience with network management systems would be beneficial
  • Strong  background in relationship building and Customer focus
  • Team player
  • Ability to deal with stressful situations
  • Must have the ability to communicate in English language both verbal and written

How To Apply for Ciena Recruitment 2023:

  • Eligible candidates are advised to open an online Apply Link ( Link is given below).
  • This link opens a new tab on your browser
  • Read carefully the above page and find apply button on this page
  • Fill in all your academic qualifications, skill experience, and other mandatory details.
  • Upload your resume.
  • Check the details before submitting.
  • If you are shortlisted it will be shared through e-mail or phone call
  • Interview and Venue details also will be shared with shortlisted candidates through e-mail.

Ciena Recruitment 2023 Registration Link ——–> Apply Now

Note: Only shortlisted candidates will receive the call letter for further rounds

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