Cvent Walk-in Drive 2019 on 4th-5th June for Client Service Professionals Job Openings

Job Description, Duties, Eligibility, Education, Candidate Profile for Cvent Walk-in Drive :

• UG: Any Graduate- any Specialization

• PG: Post graduation – Not necessarily required

Job Duties:

• Support clients over
  the phone and email by answering their product questions and offering technical
  assistance 

• Offer best practice tips to clients in an effort to boost their
  meeting attendance via Cvents marketing engine
• Gather client requirements for
  future releases of the product
• Create and maintain all product documentation
• Implement
  and manage the online portion of client events as and when needed
• Gather client
  requirements and implement them in Cvents event management software
• Communicate
  with the client and review the initial implementation with them and make
  required changes
• Provide suggestions to the client to improve the overall result
  of the implementation 
• help the client meet their goals 
• document all
  communication with the client in Cvents CRM software

• Under-graduation/
  Graduation/ Post- Graduation/ MBA degree with good academic credentials 

• Proficient
  in working with Microsoft office suite
• Should have 1-7 years of experience with
  a reputed BPO in voice supporting US, UK or Australia clients.
• Excellent
  communication skills (verbal and written)
• Experience in working on online
  products, Applications & projects
• Candidates should be ready to work night
  shifts
• Must be articulate, organized, detail-oriented and have the ability to
  multi-task
• should be aware of mobile apps functionality and should know about
  the mobile phone/tablets technology (iOS and Google)Experience on Mac, will be
  an added advantage. 

Selection Procedure, Interview details, Venue details :

• Aptitude Test -There are 50 Questions based on Logical
  reasoning, general grammar, and general mathematics which needs to be completed
  in 22mins

• Personality
  Test -In this section, there are 28 questions that are personality
  based with no time constraint.

• Reading Candidate has to read the instructed sentence by the machine
  mentioned in the test sheet

•  Repeat Candidate has to repeat the sentence which they hear from the
  machine.
• Questions Candidate has to answer the questions asked by the machine in a
  word or two.
• Sentence Builds Candidate has to rearrange the word groups into a sentence
  and repeat.
• Story Retelling -Candidate will hear three brief stories. Each story will be
  spoken once, followed by a beep. When the candidate hears the beep, they will have 30 seconds to retell the story in English. The candidate will hear another
  beep at the end of the 30 seconds.
• Open Questions -Candidate will hear two questions about family life or personal
  choices. Each question will be spoken twice, followed by a beep. When they hear
  the beep, they will have 40 seconds to answer the question. The candidate will hear
  another beep at the end of the 40 seconds.

Step 8: Level 2 (Business round)


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Interview Details:


Date: 4th -5th June 2019 (Tuesday and Wednesday)
Time: 1pm Onwards.

Venue: