Genesys Job Openings 2019 As an Sr.PS Consultant-Custom Solution Development@Chennai-Apply Now

Genesys Job Openings 2019 As an Sr.PS Consultant

Genesys Job Openings 2019 As an Sr.PS Consultant



Genesys Job Openings 2019 As an Sr.PS Consultant: Genesys is hiring candidates for the post of Sr PS Consultant-Custom solution development, Mid Market who has a grip on specific and market differentiating sales play in Commercial and Mid-Market. This company is the worlds leading provider of Customer Services and Contact Software. Genesys software directs more than 100 million interactions Every day. Candidates who have 6+  or more of commercial software development experience in C#, Java
where an additional language such as Python, PHP or C++ is a benefit for the candidates .only such candidates 
can apply for the Genesys Job Openings 2019. Complete details about the job and company could be seen on the official website of Genesys CareersGenesys off-campus drive 2019  is one of the best Jobs in India. These are Genesys jobs in BangaloreIt is the best organization with more than 4,000 customers in 80 countries. Drawing on its more than 20 years of customer service innovation and experience, Genesys is uniquely positioned to help companies bring their people, insights, and customer channels together to effectively drive today’s customer conversation. Jobs search can be done in many other sites as indeed and glassdoor as well. Candidates who are interested and eligible can apply for Genesys jobs 2019More Details about Genesys Jobs has been provided to you by today job updates. Check details below.





About the Company:

Genesys powers more than 25 billion of the world’s best customer experiences every year. And industry analysts agree: Genesys is the only leader in both cloud and on-premises customer experience solutions.
Great customer experience drives great business outcomes. More than 11,000 companies in over 100 countries trust Genesys. That’s how we became the industry’s #1 customer experience platform. Helping companies deliver seamless omnichannel customer journeys and build lasting relationships is what we do. From marketing to sales, to service—make every moment count.
At Genesys sales, we lead through a passion for great CX, innovation, and commitment to results. The account executive will be primarily responsible to drive Genesys growth in the commercial and mid-market (CMM) segment for South India.
                                                           Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.





Genesys Off-Campus Drives 2019 Details:



Name of the Organization
Genesys
Name of the Position
As an Sr.PS Consultant
Area of Coverage/Location
South India/Chennai
Preferred Location
Chennai
Segment
Custom Solution Development
Experience
6+ years
Official Site
www.genesys.com

Check your eligibility and if it is not matching then go through more related jobs provided to you by todayjobupdates
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Job Description/Job Summary:

The Custom Solutions Practice is a global team responsible for
the innovation, delivery, and support of software development services that meet
the specialized needs of the Genesys customer. The teams’ offerings include
Genesys product extensions, third-party systems integration, bespoke
applications as well as software development consulting services. The platforms
of development including Windows, Linux, Web, Mobile, Social, and Cloud
development methods using a broad range of software languages and technologies.
The team is given the opportunity to work with some of the leading names in an industry where they demonstrate their skill in integrated and scalable software
development practices for customer and employee interaction solutions.






The successful candidate will demonstrate skill as a Software
Developer, able to design and write object-oriented code using modern
programming techniques with a passion to learn new concepts and technologies.
They must integrate well in a team structure, contribute to solutions
development and communicate effectively with their customers, managers and
technical team members.



Services provided by the candidate will include design,
development, and diagnostics in both traditional and agile forms. Customer
interaction is to be expected along with experience in Genesys product API’s,
common third-party tools, applications, and business systems. The work will be
intellectually challenging and will expand with the evolution of the Genesys
product roadmap

The goal of Genesys Professional
Services is always to provide the best experiences for our customers and
partners.





Responsibilities as an Sr.PS Consultant:

  • Comprehend the activities of agents and
    supervisors in a contact center or customer interaction management environment.
  • Perform
    software design and development for contact center solutions including but not
    limited to:
  • Working with Genesys API’s and services to build custom desktop
    components, third-party integrations, communications systems, notification
    platforms, real-time data transformations, and mobile applications.
  • Designing
    responsive user interfaces for Windows, Web and mobile platforms using
    languages and toolkits such as WPF, HTML/JavaScript, Swing or similar.
  • Designing
    for event-driven architectures in Java, NodeJS or C#.General applications
    development using Java, C#, Python, PHP & JavaScript.Developing
    communication solutions using sockets, Ajax, web sockets, and REST/SOAP
    web services.
  • Building for AWS using Lambda, Dynamo, Cognito and EC2 solutions.
  • Creating
    concurrent, multi-threaded software systems that are highly-available, robust
    solutions inclusive of test harness construction.
  • Integrating security and
    evaluating for vulnerabilities.
  • Using messaging services such as Kafka, JMS, MQ
    type services.Working SIP voice, IM, email, web-chat and social media.
  • Work with
    CRM and case management technology integration such as Salesforce, Microsoft
    Dynamics, ZENDesk, Remedy, ServiceNow, ServiceDesk, Siebel or SAP.
  • Meet with
    project teams and customers to understand requirements, discuss technical
    activities, demonstrate development work and deploy deliverables.
  • Assist in the
    creation of accurate development effort estimates in collaboration with the
    team managers, Professional Services project managers or
    regional managers.
  • Aid the Project Manager to build a representative work
    break-down structure.
  • Perform knowledge transfer of the delivered solutions on the conclusion of the engagement as necessary.
  • Support custom software solutions
    post-deployment as an expert where appropriate.
  • Communicate within the global
    community respecting cultural, language and time zone variations.
  • Demonstrate
    flexibility to adjust working hours to match customer and team interactions.
  • Provide
    support to entitled clients at the application level for custom developed
    solutions (applications and components) as the needed basis.
Eligibility Criteria:

  • B.E/B.Tech/MCA or
    equivalent. Computer Science major preferred.
  • 6+ years or more of commercial
    software development experience in C#, Java where an additional language such as
    Python, PHP or C++ is a benefit.
  • Experience with deploying software,
    administrative procedures and configuration for Windows and Linux operating
    environments.

Skills Required:

  • Ability to work
    independently on routine duties or projects with general instructions on new
    assignments.
  • Excellent verbal, writing skills and the ability to effectively
    interact with clients (business and technical audiences) in the English
    language is a must. 
  • Having similar capabilities in other major European
    languages is a plus.
  • Demonstrate solid analytical programming and
    problem-solving skills including software operation diagnostics
  • Must be able to
    present examples of the candidate wrote technical documentation such as technical
    design specifications, user guides or deployment manuals.
  • Optimize billable
    utilization opportunity
  • Must demonstrate the ability to effectively understand and
    consult with clients and partners (vendors and internal teams) in a high paced
    environment and flexible schedules. 
  • May assist with resolving escalated
    customer issues that originated with customers or partners.
  • Practical experience
    deploying or developing with Genesys technologies especially with the integration
    to various customer environments/back end systems using Genesys SDKs (PSDK, WFM
    API, IceLib, ICWS, GWS).
  • Experience with Salesforce.com applications development
    (VisualForce, Apex, Force IDE)
  • Good practical experience with development
    methodologies
  • Practical experience with best Consulting Services/Project
    Delivery practices employed in the industry among leading consulting
    organizations 
  • Good working experience with database
    administration/optimization.




APPLY ONLINE: “CLICK HERE

 *Candidates are supposed to apply before the link expires

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