Ptc Recruitment Drive 2021 – Product Analyst | Fresher&Experience

Your Role:

Will be responsible for providing efficient and professional service to PTC’s worldwide customers during India Day hours by applying product knowledge on PTC’s PLM product – Windchill, in line with defined processes and service quality objectives. Also responsible for active participation in contributing and evolving the PTC Knowledge Base by writing and publishing technical articles which will be accessible by PTC global customers

Your Impact:

Will be responsible to accelerate PTC customer’s success to go further than they thought possible by providing Technical Expertise and knowledge that help customers achieve business outcomes with PTC Software

Responsibilities:

• Provide support services to assist customers and field staff with the configuration and troubleshooting of installation and functionality issues with Windchill Products.
• Provide a customer-centric service through their understanding of the customers’ issue, knowledge of PTC products, and comprehension of Support Services processes.
• Developing expert knowledge of the Windchill Installation and Functionality and keep PTC Knowledgebase evolved
• Creating software configurations, duplicating issues, troubleshooting, investigation of technical problems, and tracking the resolution of those problems in collaboration with other PTC departments like R&D and QA as well as communicating the same to customers.
• Assist in the creation and implementation of technical training and documentation related to the above topics
• Collaborate with other offices worldwide to provide first-class support for mission-critical customers

Must-Have Skills:

• Minimum Bachelor/ Masters (BE, ME, BTech, MTech) in Comp Science / Mechanical / E&TC, or relevant stream, Bachelor/Master in Computer Application or related field. (BCA, BCS, MCA, MCS,)
• Fresher to 2 years of experience in supporting or developing Java-based Enterprise applications and exposure to Database application
• OCJP certification or Oracle DBA certification is an advantage
• Strong written and verbal communication skills

How To Login For Ptc Recruitment Drive 2021:

•  The Eligible candidates click on Apply Link
•  Read the  job details carefully and click on the apply button
•   Now add the high school, secondary school details
•   Attach  your CV
•   After completing click on submit button     

Ptc Recruitment Drive Link 2021: Login

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