Job Overview

• Carry out safety, security and service duties while providing a consistently high level of care that ensures a world class inflight experience.

Eligibility Criteria

• Indian National holding a current Indian passport, PAN card and Aadhar card.
• Between the age of 18-27 years for freshers and till 35 for experienced crew.
• Minimum Educational Qualification: Must’ve completed class 12 from a recognized board /university with minimum 50% marks.
• Minimum height required: Female-155 cm
• Weight: In proportion to height.
• BMI Range: Female candidates – 18 to 22.
• Well-groomed with no visible tattoos in uniform.
• Fluent in English and Hindi.
• Vision 6/6.

On the Day

• Attire: Western formals
• Please carry your update resume on the day of interview.
• Experienced candidates are requested to kindly carry a copy of their SEP cards.

Skills and attributes

• Represent Air India in a professional manner.
• Warm, caring and empathetic.
• Maintain up to date knowledge of current safety and security requirements.
• Maintain knowledge of service procedures and company policies.
• Comply with all DGCA regulations and ability to maintain all required licenses up to date.
• Remain medically fit, following rest regulations to comply with flying duties.

Key Responsibilities

• Safety and security-related duties.
• Check safety equipment for availability and functionality.
• Conduct safety demonstration for guests prior to take-off.
• Ensuring compliance to all safety procedures throughout the flight.
• Managing emergency situations such as performing first aid and emergency evacuations Inflight service duties.
• Pre-boarding tasks such as checks on the availability of required food and beverage as well as inflight amenity items.
• Boarding of guests, welcoming and directing them to seats, aiding with storage of carry-on luggage.
• Conducting Inflight sales and service.
• Ensuring that aircraft cabins and toilets are clean and replenished during flights.
• Making announcements and responding to guest queries during the flight.
• Ensure orderly disembarkation of guests after landing.

Administrative duties

• Attending mandatory pre-flight briefings.
• Preparation of reports on flight incidents, including safety, service and security incidents.

Selection Process: Walk-in-interview