DXC Technology Hiring 2022 | L1 ServiceDesk Agent | Any Graduation

DXC Job Openings 2022: DXC has to recruit candidates for the position of L1 ServiceDesk Agent through online drive 2022. DXC conducting a recruitment drive for Graduate Students. It’s an excellent opportunity to make their career in the IT industry they must attend the DXC Technology Recruitment drive. eligible candidates apply as soon as possible. If Not please today job Updates updated more off-campus and walking dives updates. For more details about the IT Job updates, Non-It Jobs, and Government job updates you can find more updates about jobs through these posts.

DXC Technology Freshers Drive

DXC Pool-Campus Drive 2022 Details:

Company Name DXC Technology
Job Title L1 ServiceDesk Agent
Qualification Bachelor’s degree
Type Of Job Off-Campus Drive
Experience Entry Level
Interview Location online
Job Location Bangalore
Job ID 51444136

DXC Technology Company Profile:

DXC Technology is one of the largest global innovation delivery centers. DXC provides the need for modern way technology to solve business problems and innovative products and services. DXC also helps telecommunications learn new technology to improve industry purposes.

DXC Recruitment Drive Details:

  • Positions:  L1 ServiceDesk Agent
  • Job Location: Bangalore
  • Salary: Best In Industry
  • Experience: Freshers

Job Description:

  • Provides information on problems concerning system function(s) which have been escalated through a problem ticket process. Provides diagnostic information and determines alternatives.
  • Coordinates, conducts install, move, add, and change (ICMS) activities based for complex activities including integrated equipment and systems.
  • Provides expert technical advise and input in developing and creating new service offerings or technologies, such as, working with desktop engineering teams on the development of the standard operating environment (SOE) for the account(s) and other related activities to ensure that client needs are met in a cost effective and timely manner.
  • Provides guidance and training to client population on system and products to eliminate recurring errors and where appropriate, provides recommendations for improvements.
  • Maintains currency regarding technological, process and/or other advances, specifically in line of service, to ensure team performance and to achieve team objectives.
  • Provides data for daily metric reporting. Provides systems software and hardware documentation and assesses system information where appropriate. Recommends and implements enhancements in order to ensure efficiencies.
  • Provides technical services in support of project work; works as part of the project team on technical activities, such as enhancing or designing solutions for customers, creating new scripts and diagnostic tools to resolve problems and conducting transition or transformation activities for new accounts.

Basic Qualifications:

  • Bachelor’s degree or equivalent combination of education and experience
  • Bachelor’s degree in computer science or related field preferred

Skills::

Strong analytical and problem-solving skills

Work Environment:

LEAVE A REPLY

Please enter your comment!
Please enter your name here